Terms of service
Effective and last updated: 1 November 2026
Who we are
Commitscale is operated by TINY BOT LABS LIMITED, a UK company with company number 14808229. Our registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("we", "us"). Contact us at support@commitscale.com.
These terms cover the Commitscale test-check service, its website, accounts, API, CScale 1 and the cscale command-line tool. By creating an account or using the service, you agree to these terms and our acceptable use policy. Our privacy policy explains how we handle personal data.
Your account
You must be at least 18 years old. If you use Commitscale for a company or another organisation, you must have authority to accept these terms for it. An agent can start sign-up for you, but you must confirm the account yourself.
- You're responsible for what happens under your account, including what your agents do with it and with the keys you create for them.
- Keep your keys and sign-in secure. Give each person their own account, and give agents only the access they need.
- Tell us at support@commitscale.com if you think an account or key has been misused.
The service
The check runs on your machines and in your CI. It sends excerpts to CScale 1 to help assess your changes and tests. It removes recognised secrets, but this cannot guarantee that every secret or personal detail is removed. You must have permission to send the code and data you submit.
A check can find missed mistakes and weakened tests. It cannot prove that your code is correct, secure or suitable for a particular use. You remain responsible for your code, your tests, and what you choose to release.
The command-line tool
The cscale CLI and CScale 1 are proprietary. We give you permission to install and use released CLI binaries for your own work, or work you are authorised to do, including through your agents and CI, subject to these terms. This does not transfer ownership of the software or model. Open-source components keep their own licence terms.
Plans and payment
- Free: 100 checks per UTC calendar month, shared by verified email addresses that reach the same mailbox. A check counts only when it asks CScale 1 a question.
- Pro: $20 USD per person per month, with no monthly check cap, subject to fair use. Agents do not need paid seats. Your subscription identifies the people and work it covers.
- Enterprise: pricing and any additional terms are agreed in a separate contract.
Your price, seat count and billing period are shown before you pay. Card payments are processed through Stripe. Monthly subscriptions renew until cancelled. Seat changes and any resulting charges are shown when you make them. If checkout is unavailable, contact us to arrange access.
Our pricing page and usage guide explain the plans and how checks are counted. Reaching Free's allowance does not turn an unfinished check into a passing result.
30-day money-back guarantee
Ask us at support@commitscale.com within 30 days of your first Pro payment, and we will refund that payment in full and cancel the subscription. Outside this guarantee, we do not refund partly used billing periods unless the law requires it or we agree otherwise. An Enterprise contract may set its own refund terms.
Cancelling, and failed payments
You can cancel through your billing page or by contacting us. Pro stays on until the paid period ends. If a payment fails, Pro stays on while payment is retried and ends if the subscription ends unpaid. The workspace then follows the access and usage rules of its remaining plan. Cancelling a subscription does not itself delete your account or data.
Your code and your data
Your code stays yours. You give us permission to process the excerpts you send to provide the check. We keep IDs, hashes, scores and operational metadata, rather than the excerpts themselves, unless you are on Free and separately choose to share them to improve Commitscale and train CScale 1. Our privacy policy explains this choice and how to withdraw it.
Acceptable use
Our acceptable use policy explains prohibited uses and how we handle violations. We reserve the right to throttle, reduce or cap abusive usage under its fair-use rules. We may restrict or suspend access where reasonably necessary to protect the service, investigate abuse or comply with the law. Where practical, we explain the problem and give you a chance to put it right. Serious or repeated violations may lead to termination.
Availability and changes
We work to keep the service available, but do not promise uninterrupted or error-free service on Free or Pro. We may maintain, improve or change it. Any service commitment in an Enterprise agreement applies as stated in that agreement.
We give at least 30 days' notice by email or a notice in the service before material changes to these terms or your recurring price take effect. A legal requirement or urgent security issue may require a shorter period. We explain the change and its effective date. You can stop using the service and cancel before it takes effect.
Liability
Nothing in these terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or anything the law does not allow us to limit. Your mandatory consumer rights are unaffected.
For business customers, and subject to those exceptions, we are not liable for lost profits, revenue, anticipated savings, or indirect or consequential loss. Our total liability arising from the service is limited to the greater of £100 and the fees you paid us for it in the 12 months before the event giving rise to the claim. A separate signed agreement may set different limits.
Ending the agreement
You can stop using Commitscale at any time. Contact support@commitscale.com to close your account or request a copy or deletion of your personal data. We handle those requests under our privacy policy and applicable law. Some billing, security and audit records may need to remain. Closing an account does not erase amounts already owed or rights that arose before closure.
Law
These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except where mandatory consumer law gives you the right to use another court or the protection of another country's law.
Contact
For questions about these terms, billing, privacy or security, email support@commitscale.com, or write to TINY BOT LABS LIMITED at the registered office above.